JOB DESCRIPTION 

Account management

• Corporate with marketing to gather market information when required
• Cooperate with the presales team, partners, and related departments to make proposals to customers. Follow up to ensure the deals are properly closed, contracts/POs are properly signed off to avoid unnecessary risk.
• Coordinate and cooperate with related departments to ensure projects are run smoothly. Follow up with customer until final collection. Act as the main contact point for problem-solving with customers/partners if any.
• Ensure all transactions strictly complied with group/company policies & procedures and local legislation.

Business development

• Convert client service inquiries into successful campaigns.
• Approach new clients for selling and take care of the current clients
• Business development: analyze facts, contribute strategy, make a communication plan
• Consultant: recommend the client to the right direction
•  Be responsible for the team’s KPIs (New leads, Billing, and Profit)
• Cooperate with other team members to achieve the objectives (billing, profit, client building, people development, and process improvement)
• Contribute to working process improvement (internal, inter-companies, and external

Working Location: Osaka/Tokyo/Yokohama, Japan

REQUIREMENTS

• Number of years of experience: 2-3+ years’ experience in an Account capacity; 1+ years in Management, experience in IT Outsourcing field
• Level of language proficiency: Good verbal, presentation-style, and written communication skills in Japanese (N1).
• Soft skills/ competencies: Excellent organizational and time management skills.
• Strong communication and interpersonal skill to communicate effectively with internal and external people. Ability to work effectively under high pressure & with cross-functional teams.

* Please send your application via email: recruitment@cmcglobal.vn