CMC Global

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CMC Social Listening

CMC Social Listening monitors brand’s social channels for customer feedback and digital conversation. 

Technologies

CMC Social Listening monitors the brand's social channels for customer feedback and digital conversation. It can be used to understand what customers are saying about the brand and act on those insights. The solution helps clients gather and understand different behaviors from their customers, analyze data and provide insights to improve customer services, R&D, business development, marketing and other activities.

Features we offer

Real-time monitoring, find out trending topics

Connect data and update graphs from social networks

Deep learning and graph deep learning to analyze multi-point users

Easy to implement and get insights from customers & professionals

Technologies

Enterprise Knowledge Graph

Enterprise Knowledge Graph

Deep Learning & Graph Deep Learning

Deep Learning & Graph Deep Learning

Statistics

Statistics

Probability Techniques

Probability Techniques

Talk to our consultant

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SOCIAL LISTENING SOLUTION?

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If you have any questions about how our solutions will shape your future projects, don’t hesitate to drop us an email and have a talk!