In May 2024, CMC Global proudly became an official consulting partner of Salesforce, the world’s leading CRM (Customer Relationship Management) platform.
This partnership enables CMC Global to integrate a robust CRM solution into its enterprise resource planning software ecosystem, advancing customers’ digital transformation journeys.
Previously recognized as a leader in consulting and implementing digital transformation solutions like Salesforce, SAP, and BPA across diverse markets: the US, Australia, APAC, and Korea, CMC Global now has the official authorization to offer Salesforce’s advanced CRM solutions.
These include Commerce Cloud, Sales Cloud, Service Cloud, Data Cloud, Marketing Cloud, Analytics Cloud, and App Cloud, providing businesses with an optimal platform for customer management.
By joining Salesforce’s partner network, CMC Global is committed to enhancing customer satisfaction, driving technological innovation, fostering business growth, and promoting sustainable development. This partnership also provides CMC Global with access to valuable resources, training, and tools from Salesforce, helping their team improve their expertise to better serve customers.
Mr. Dang Van Tu, CTO of CMC Global, stated, “Before becoming a global consulting partner of Salesforce, CMC Global had experience in implementing Salesforce projects for clients in Japan and Singapore. Now, besides expanding Salesforce services to clients in Korea, the EU, and APAC markets, we will leverage our position as a Salesforce Consulting Partner to develop solution packages for Sales Cloud, Marketing Cloud, and Experience Cloud. This will provide advanced tools and features from Salesforce to optimally meet customer needs.”
CMC Global aims to boost its Salesforce revenue by 40% in 2024 by optimizing team capacity and using resources from Salesforce. Additionally, the company will actively advise on digital transformation for traditional systems, aiding customers in transitioning to Salesforce’s cloud platform.
To further support customers, CMC Global plans to establish Managed Service ODCs (24/7) within the Salesforce ecosystem, ensuring that customers always receive timely care and support services.
About CMC Global
Founded in 2017, CMC Global leverages the foundation and successes of CMC Corporation to establish itself as a leading technology services provider in Vietnam.
Aiming to become the top provider of Digital Transformation solutions (Top DX Service Provider), CMC Global focuses its resources on addressing a wide range of technological challenges across various industries in the Asia Pacific region, Europe, and America. This aligns with their vision of bringing Vietnamese IT products, solutions, and services to the international market.
CMC Global has previously formed strategic partnerships with major technology companies like Amazon, Microsoft, and Oracle. The company has also received numerous prestigious awards, including Great Place to Work, the Sao Khue Award, Top 10 IT Enterprises 2023, and Vietnam’s Trillion Dollar Enterprise.
About Salesforce
Founded in 1999, Salesforce has established itself as a leading developer of cloud computing solutions, particularly known for its Customer Relationship Management (CRM) platform. Salesforce offers solutions that enable businesses of all sizes and across various industries to enhance customer experiences, increase efficiency, and achieve their growth objectives.
Due to its high security, reliability, and scalable cost structure, as well as its user-friendly design, Salesforce has earned the trust of numerous businesses globally, including many in Vietnam.
