CMC Global

Salesforce Services

Empoweres businesses to architect growth and build customized Salesforce blueprints for lasting success.

For companies seeking a unified view of their customer, Salesforce delivers the definitive platform. This world-leading CRM transforms scattered customer data into a single, actionable source of truth to drive growth and strengthen relationships.

As a Salesforce Consulting Partner, we provide the technical expertise to turn your Salesforce investment into a powerful engine for growth. Let us architect your success, so you can deliver it.

OUR SERVICES

Transform customer relationships with our expert Salesforce services

  • CPQ Sales Process
  • Collaboration
  • Forecasting
  • Lead Management
  • Pardot Personalization
  • Omni Studio
  • Analytics Studio
  • Email Studio
  • Journey Builder
  • Field Service Cloud
  • Omni Channel
  • Call Center
  • SLA
  • Digital Engagement
  • E-signing
  • Document Generation
  • Messaging
  • Accountaing
  • Payments
  • Data Cloud
  • Einstein AI
  • Agentforce
  • Accounting
  • Payments
  • B2B
  • B2C
  • Experience Site
  • Order Management
  • Mulesoft
  • Heroku
  • Zapler
  • API Services

PROJECT JOURNEY

Our Proven End-to-End Process for a Successful Salesforce Implementation

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We collaborate to define your specific business objectives and Salesforce vision, identify key stakeholders, and establish a clear roadmap with success metrics. CMC APAC’s experts ensure alignment between your goals and platform capabilities from day one.

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Transforming requirements into a detailed solution blueprint and user experience wireframes. We focus on optimizing your business processes within Salesforce, delivering a preliminary, interactive prototype for early feedback and validation.

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Constructing your solution: configuring standard features, executing custom development, and establishing seamless integrations with legacy systems. We utilize agile methodologies to ensure flexible and efficient development cycles.

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Rigorous User Acceptance Testing (UAT) and comprehensive end-user training are conducted. This step ensures the system meets all functional requirements, and your team is fully prepared and confident in adopting the new Salesforce environment.

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Executing the final data migration and system go-live. Our team provides close on-site or remote support during the transition to ensure a smooth rollout, minimizing disruption and maximizing immediate adoption.

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Providing dedicated, ongoing managed services for system maintenance, performance optimization, and driving user adoption. We help you leverage new Salesforce releases and evolve the platform to meet future business needs.

Looking for a trusted Salesforce partner to transform your business?

CMC APAC is at your service to create unparalleled experiences for your customers by leveraging the full power of the Salesforce platform.

TRUSTED SALESFORCE EXCELLENCE

Delivering Unrivaled Excellence with Proven Expertise

100+

Successful Salesforce Projects completed

200+

Salesforce certified delivery consultants

30+

Countries where we provide hands-on Salesforce services

98%

Customer satisfaction rate

CERTIFIED SALESFORCE EXPERTISE

Backed by credentials, proven by results

THE CATALYST FOR YOUR SALESFORCE EVOLUTION

Navigating the path to seamless Salesforce implementation and growth

Deep CRM Expertise

Harness the power of your customer data with guidance from experts specializing in designing, deploying, and optimizing Salesforce for maximum impacts.

Accelerated Value Realization

Achieve a faster ROI with streamlined implementation strategies designed to reduce complexity, accelerate timelines, and drive rapid user adoption.

Solutions Built for Your Industry

Move beyond out-of-the-box setups with customized configurations and industry-aware solutions that align Salesforce precisely with your business processes.

A Long-Term Growth Partnership

We ensure your CRM evolves as you do, providing ongoing strategy, support, and innovation to keep your customer engagement ahead of the curve.

INDUSTRIES TRANSFORMED BY SALESFORCE

Driving growth and resilience with Salesforce solutions built for your sector

PARTNER

Maximize Your ROI
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